Privacy Policy

DA OMA Foods & Beverages LLP understands the importance of protecting the privacy of its customers. Safeguarding privacy of customers and visitors to its website - www.omasfoods.com - is on the top of DA OMA's priorities. DA OMA's Privacy Policy is there to enable its customers and visitors to its website a better understanding of how it treats their data and also to call their attention to updated features.

You are requested to review this Privacy Policy. It describes how DA OMA operating under the brand name 'DA OMA' collects, uses, stores and protects your personal information when you access or use DA OMA's website or purchase its products. By using DA OMA's website, you agree to the terms of this Privacy Policy.

Information DA OMA Collects

DA OMA follows a standard procedure of using log files. These files log visitors when they visit DA OMA's websites. The information collected by log files includes:

• Personal Information
• Name
• Shipping and billing address
• Phone number
• Email address
• Payment details
• Transaction Information
• Order details
• Payment status
• Purchase history
• Technical Information
• IP address
• Browser type
• ISP
• Device information
• Date and time stamp
• Website usage data

How DA OMA Uses Your Information

DA OMA uses your information for marketing, studying, analysis, processing and improving the services offered by DA OMA and its subsidiaries/associates and also to contact you with updates to the website or for other marketing and internal business analytical/ review purposes. DA OMA may disclose share your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

• Processing and fulfilling orders
• Communicating order updates and customer support
• Improving our website and services
• Protecting the rights of our users
• Protecting our rights
• Preventing fraudulent transactions
• Complying with legal obligations
• Sending promotional offers, updates, and marketing communications
• Providing services and advertise to you through DA OMA's business and marketing partners

Payment Processing

All payments on DA OMA's website are processed through secure third-party payment gateways provided by HDFC Bank.

DA OMA doesn't store your card, UPI or banking details on its servers. These are handled directly by the payment gateway in accordance with their security and compliance standards.

Message Consent

By providing your contact details and placing an order, you agree to receive:

• Order confirmations and delivery updates
• Customer support communication
• Promotional messages, offers, and product updates via:
  • WhatsApp
  • SMS
  • Email
  • Voicemail
  • Videos
  • RCS
  • Waba

You may opt-out of marketing communications at any time by clicking the 'unsubscribe' link in emails or contacting DA OMA directly.

Sharing of Information

DA OMA may share your information with:

• Logistics partners for order delivery
• Payment gateway providers
• IT, analytics, and website service providers
• DA OMA's affiliates or otherwise within its corporate group, in its legitimate interests to run a successful business

DA OMA doesn't not sell, rent, or trade your personal data to third parties.

Cookies and Tracking Technologies

DA OMA uses cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic
• Improve website functionality and performance in our legitimate interests to administer, improve and optimize the services

You may disable cookies through your browser settings; however, this may affect website functionality. Blocking Cookies may not completely prevent how DA OMA shares some of your non-critical information with third parties such as advertising partners.

Data Security

DA OMA implements reasonable technical and organizational security measures to protect your data from unauthorized access, misuse, or disclosure. Your personal information will never be sold to third parties by DA OMA.

While DA OMA strives to protect your information, you should keep in mind that no method of transmission over the internet is completely secure. You must be cautious and attentive when using internet or visiting our website.

DA OMA's business and marketing partners will use your information in accordance with their own privacy notices. DA OMA recommends that you do not share your username, password or other access details with anyone else. DA OMA also recommends that you do not use insecure channels to communicate sensitive or confidential information to us.

It may be noted that any information you send to us may not be secure while in transit.

If you believe your account has been compromised, please contact DA OMA immediately.

Data Retention

DA OMA retains your personal data only for as long as necessary:

• To fulfill orders and provide services
• To comply with legal, tax and regulatory obligations
• To resolve disputes and enforce agreements

Your Rights

Right to Access/ Know: You have a right to request access to personal information that DA OMA holds about you, including details relating to the ways in which DA OMA uses and share your information.

Right to Delete: You have a right to request that DA OMA deletes personal information maintained about you.

Right to Correct: You have a right to request that DA OMA corrects inaccurate personal information maintained about you.

Right of Portability: You have a right to receive a copy of the personal information DA OMA holds about you and to request that DA OMA transfers it to a third party, in certain circumstances and with certain exceptions.

Right to Restrict Processing: You have the right to ask DA OMA to stop or restrict its processing of personal information.

Right to Withdraw Consent: Where DA OMA relies on your consent to process your personal information; you have the right to withdraw your consent.

Right to Appeal: You have a right to appeal against DA OMA's decision if it declines to process your request. You can do so by replying directly to our denial.

Right to Managing Communication Preferences: DA OMA may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, DA OMA may still send you non-promotional emails, such as those about your account or orders that you have made.

To exercise these rights, you may contact DA OMA. It be kept in mind that these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

International Users

If you access DA OMA's website from outside India, please note that your information may be transferred to and processed in India.

DA OMA takes reasonable steps to ensure that your data is handled securely and in accordance with applicable privacy standards.

Third-party Links

DA OMA's website may contain links to external websites.

Third-party ad servers or ad networks use technologies like cookies, JavaScript or Web Beacons that are used in their respective advertisements and links which may appear on DA OMA's website, sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Please note that DA OMA has no access to or control over cookies that are used by third-party advertisers. DA OMA is not responsible for the privacy practices or content of such third-party websites.

This Privacy Policy does not apply to third party advertisers or websites appearing on DA OMA's website. You are advised to consult respective Privacy Policy of third-party ad servers for detailed information. It may include their practices and instructions about how to opt-out of certain options.

Children's Privacy

DA OMA's website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

DA OMA encourages parents and guardians to observe, participate in, and/or monitor and guide children's online activity. If you think that your child has provided personal information on DA OMA's website, it strongly encourages you to contact DA OMA immediately and it will do its best efforts to promptly remove such information from its records.

Updates to This Policy

DA OMA reserves the right to update or modify this Privacy Policy at any time at its sole discretion. Changes will be effective immediately upon being posted on the website. Your use of DA OMA's website constitutes your agreement to this Privacy Policy as amended from time to time.

Disclaimer

DA OMA doesn't mandatorily ask for your personal information. There are pages by which a user can contact DA OMA and buy products online, but sharing personal information is entirely at the discretion of the user and thus at the sole risk of the user/ customer.

By providing personal information to DA OMA when you create or update your account and profile, you are expressly and voluntarily accepting the Terms and Conditions of DA OMA and freely accepting and agreeing to our processing of your personal information in ways set out by this Privacy Policy.

This Privacy Policy applies only to your online activities and is valid for visitors to DA OMA's website with regards to the information that they shared and/or collected in www.omasfoods.com. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using DA OMA's website, you hereby give consent to its Privacy Policy and agree to its Terms and Conditions.

Governing laws

This Privacy Policy shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts at Patna, Bihar.

Contact Information

DA OMA Foods & Beverages LLP
Brand: DA OMA

135, Ashiana Nagar
Phase - 1
Patna - 800 025

Email: care@omasfoods.com

Phone: 90310-02805

By using this Website or by purchasing DA OMA Foods & Beverages LLP products, you acknowledge that you have read, understood and agreed to this Disclaimer Policy.